Here’s a list of local services in Newport East, councils, social landlords and relevant numbers that might come in handy over the festive period. Local Authorities

Monmouthshire County Council
01633 644644

OPENING TIMES

25^th to 27^th December –        The contact centre will be closed
28^th and 29^th December –    The contact centre is open as usual (9 am – 5 pm)
1^st January –                             The contact centre will be closed
2^nd January –                           The contact centre is open as usual (9 am – 5 pm)

You can find out more about other services and now they are running over the festive season at monmouthshire.gov.uk

Newport City Council
01633 656656

OPENING TIMES

25^th to 27^th December –        The contact centre will be closed
28^th and 29^th December –     The contact centre is open as usual (9 am – 5 pm)
1^st January –                              The contact centre will be closed
2^nd January –                             The contact centre is open as usual (9 am – 5 pm)

Face-to-face services at Newport Library

All council services based at Newport Central Library (Customer Services, Planning, Housing and Council Tax) will be closed on 26 December 2023 and 1 January 2024.

You can find out more about other services and now they are running over the festive season here.

Foodbanks and surplus food pantries across Newport East and Severnside

Raven House Trust,
Cromwell Road, Newport
The Foodbank will be closed during Christmas week and will reopen on Tuesday, January 2^nd.

Caldicot Food Pantry

Wye Valley Gymnastics, 53e Castle Court, Portskewett, Caldicot NP26 5PW

23^rd and 24^th December – 9am -9.30am

25th and 26h December – Closed

27^th, 28^th and 29^th  December – 9am -9.30am and  5.30pm

30^th and 31st  December –  9am -9.30am

1^st January – closed

Maindee Food Pantry,
Maindee Library, Chepstow Road

Closed Christmas week – open as usual from January 2^nd.

Registered Social Landlords

Newport City Homes
01633 381 111

The phone line will remain open right throughout the Christmas period to assist residents with emergencies and queries.

For more information on emergency callouts, click here.

Pobl
0330 175 9726

Closed Christmas week, reopening Tuesday 2nd January.

For emergencies, email – info@poblgroup.co.uk

Monmouthshire Housing
Closed Christmas week, reopening 2nd January.

In an emergency contact: 0800 9807751

Linc Cymru
Closed Christmas week, will reopen on January 2^nd.

For emergency repairs call 0800 0720966

Other useful numbers:

Jobcentre Plus

25^th, 26^th and 27^th December – Offices and phone lines are closed

28^th and 29^th December: Offices are open as usual. Phone lines are open until 4pm

1^st January – Offices and phone lines are closed

2^nd January – Offices are open as usual. Phone lines are open until 4pm

Mental Health Support

NHS

Dial 111 and press 2

Samaritans
116 123

MIND
01633 258741

Campaign Against Living Miserably
0800 58 58 58

Domestic Abuse: Help and Support

Cyfannol Women’s Aid (Torfaen, Monmouthshire, Blaenau Gwent)
01495 742052
www.cyfannol.org.uk

Live Fear Free
0808 8010800

Newport Women’s Aid (Newport)
01633 840258
www.nptwomensaid.org.uk

Llamau
02920 860255
www.llamau.org.uk

BAWSO
0800 731 8147
www.bawso.org.uk

Sexual Violence

New Pathways (Gwent)
01685 379 310
www.newpathways.org.uk

Cyfannol Women’s Aid – Horizon Project (Gwent)
01495 742052
www.cyfannol.org.uk

Gwent Sexual Assault Referral Centre’s (SARC)
01685 379 310
www.newpathways.org.uk

SEWREC
Sexual Exploitation Advocacy and Support Service
01633 250006

Other national helplines

Dyn project
Helpline for men in Wales who are experiencing domestic abuse
0808 801 0321 – www.dynwales.org

Rape Crisis England & Wales
0808 802 9999
www.rapecrisis.org.uk

Honour Network Helpline
Supporting victims of honour-based abuse and forced marriage
0800 5999 247
www.karmanirvana.org.uk

Home Office (FMU) Forced Marriage Unit
Gives advice or support to anyone affected by, or who may encounter, cases of forced marriage
0207 008 0151
www.gov.uk/guidance/forced-marriage

GALOP – UK LGBT and domestic abuse helpline
0800 999 5428
www.galop.org.uk

RESPECT
UK helpline for male and female perpetrators of domestic abuse
0808 802 4040
www.respectphoneline.org.uk/